Retail Equipment Ltd
By continuing to use the website and the online shop you
agree with our terms of business and this will form our contract
of sale by which both parties are bound. These terms and conditions
apply to all transactions, Online or Mail order. The term "WE"
refers to CCR Retail Equipment Ltd.
& DELIVERY CHARGES - UK
UK Mainland delivery only. Normal delivery hours are 8am ~ 5:30
pm Monday to Friday excluding bank Holidays.
A charge will be added to the order value to cover postage, packing
or delivery charges. We offer 3~4 Day economy delivery (after despatch)
@ £5.00 (up to 30kgs) also 48 hour service @ £7:00 (up
to 30kgs) and 24 hour service @ £9:50 (up to 30kgs). Orders
must be placed before 12 O'Clock midday to guarantee the specified
delivery times. Where other tariffs are available, the options will
be indicated on our shopping basket.
We accept all major credit cards or you may post a cheque to us
if you prefer. All prices are in GBP (£ sterling) and exclude
VAT unless shown otherwise.
We are entitled to present your cheque or credit card details (to
be checked) to our Bank before we despatch any goods. We will not
despatch any goods until after funds have cleared. We will not debit
your credit card or pay your cheque into our Bank unless the items
you have ordered are in stock.
For stock items we aim to despatch your order within 2 ~ 3 working
days if paid by credit card and in the case of a cheque payment,
when funds have cleared our Bank. Any shortages or damage to the
goods and/or goods supplied in error must be notified to us within
24 hours of receipt of said items.We have no control of the goods
once they are in the hands of our carriers and will not be responsible
under any circumstances for late delivery or NON delivery.
Our products are not sold on a trial basis. It is the customer’s
responsibility to check specifications and suitability before ordering.
If you have ordered the wrong products, you must return the goods
to us, at your own cost, and in the condition you received them.
The goods should be returned unused and in a re-saleable condition
with any relevant packaging manuals and/or instructions. If goods
are not in a re-saleable condition you will be charged the cost
of restoring them to original condition. We cannot accept returns
for exchange or refund if such items have been opened from a sealed
package and/or have been used. The original Purchase Invoice must
accompany any returns
As this is a Business to Business's transaction
and is not covered by distance selling regulations, you must be
certain that the product/s that you are purchasing are right for
your needs. You cannot return it just because you don't like it
or if you bought the wrong items. We may allow you to return goods
under certain conditions, ie, if we supply the wrong item/s. Then
your payment will be returned, less the initial Postage / Packaging
cost. We will also deduct a re-stocking/handling charge 25% or £5:00
(whichever is the higher).
All products (with the exception of consumable items) carry
a One Year return to base guarantee. Items which become faulty may
be returned by prior arrangement and at your own expense. Items
which become faulty or unusable due to misuse, neglect or accidental
damage may be returned by prior arrangement and at your own expense.
We will examine these goods and advise of the likely costs of effecting
any repairs before carrying out any repairs. The original Purchases
Invoice must accompany any returns
customers (for example, they enable us to personalise your visit
to our website, and to store the basket contents). Cookies themselves
do not personally identify users (although they do identify a user's
computer). Most browsers are initially set to accept cookies. If
not able to take full advantage of the website's functionality if
you do so. We therefore recommend that you leave the facility to
receive cookies switched on
Your details will not be used by us or forwarded to any third party
for the any purposes or unsolicited marketing.
CREDIT CARD SECURITY
All credit card numbers are encrypted in the software
when the order is placed using 128 bit encryption. They are not
held in clear text on the web site
Whilst we make all reasonable attempts to exclude viruses from the
website we cannot ensure such exclusion and no liability is accepted
for viruses and thus you are recommended to take all appropriate
safeguards before downloading information from this website.
These terms and any claim based on the use of information from this
website shall be governed by the laws of England and the parties
submit to the exclusive jurisdiction of the Courts of England and
Your statutory rights are